Support Center

TOPICS

• Registration

  • I still have credits from the old site. What happens to those?
  • I can't remember my password. What should I do?
  • Which subscription is right for me?
  • I never received a confirmation e-mail. What do I do?
  • How soon can I expect to receive my confirmation e-mail.com?

• Video

  • How do I convert into different video files?
  • Why does my video keep showing as Preview?
  • What video file types do you accept?
  • How long can my custom video be in a template?
  • How can I add my own video?

• Music/Audio

  • How can I use my own audio recording or music?

• Terms of Sale and Use

  • Does the template belong to me once I purchase it?
  • Can I sell the video that I make using Flixpress?
  • How can my video be used once it has been purchased?