Submit a request
I still have credits from the old site. What happens to those?
I can't remember my password. What should I do?
Which subscription is right for me?
I never received a confirmation e-mail. What do I do?
How soon can I expect to receive my confirmation e-mail.com?
How do I convert into different video files?
Why does my video keep showing as Preview?
What video file types do you accept?
How long can my custom video be in a template?
How can I add my own video?
How can I use my own audio recording or music?
Terms of Sale and Use
Does the template belong to me once I purchase it?
Can I sell the video that I make using Flixpress?
How can my video be used once it has been purchased?