• I still have credits from the old site. What happens to those?
• I can't remember my password. What should I do?
• Which subscription is right for me?
• I never received a confirmation e-mail. What do I do?
• How soon can I expect to receive my confirmation e-mail.com?

Video

• How do I convert into different video files?
• Why does my video keep showing as Preview?
• What video file types do you accept?
• How long can my custom video be in a template?
• How can I add my own video?

Music/Audio

• How can I use my own audio recording or music?

Terms of Sale and Use

• Does the template belong to me once I purchase it?
• Can I sell the video that I make using Flixpress?
• How can my video be used once it has been purchased?